A married couple not being allowed to stay together, a broken bed that injured a child, harassment and assault by staff, and a snoring roommate were among the complaints made about homeless services this year.
The Dublin Regional Homeless Executive (DRHE) said it had received nearly sixty formal complaints in the first half of this year.
Thirty-three of the complaints related to staff at hostels and accommodation while ten were about living conditions in housing.
In one incident in January, a resident alleged that they had been assaulted by a staff member while three other complaints were made since then containing allegations of “harassment by staff”.
A mother complained in February that she had raised an issue about a broken bed in her room, which has now “caused injury to her son”.